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The Buckingham School

The Buckingham School

ParentMail & Cashless Catering

ParentMail Payments 

‚ÄčThe Buckingham School has introduced a new secure online payment service which allows parents to make payments to school using their debit or credit cards.  Payments can be made for school meals, trips and other items. We hope that you will find paying in this way is much more convenient.  

ParentMail is easy-to-use and will offer you the flexibility to make online payments whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that payments are secure and use the highest level of card security and that funds will reach the school safely.

Cashless Catering System

The Buckingham School uses a cashless catering system which improves our ability to serve food quickly and efficiently, reduces the amount of cash circulating within the school and makes the process of getting a school lunch easier for Free School Meal students.  

The live register system uses the latest biometric technology to scan the student's fingertip. This generates a unique number in the system to identify your child and allows them to spend money from their cashless account. The fingerprint does image is not stored and cannot be used by any other system. To read about Biometric technology click below. 

Protecting Biometric Information in Schools

Biometric Fingertip Recognition Explained

Parent FAQs - How do I top up my child’s dinner money account?

Please click into the Payments tab > Shop > Look below ‘Accounts’ as shown below:

Online Payments Parents 1

Below ‘Accounts’ you will be able to find your child’s name listed here. If you have more than one child at different schools, they will also be listed here. Once you have selected who you need to top up for, you can type in an amount to top up as shown below:

Online Payments Parents 2

Please remember that this will only add money to the account, this is not for the number of meals you would like.

When you are in the Checkout section, you will be able to choose a payment method. 

 


Where can I see my child's recent lunch transactions?

On your computer

From your main menu, please click into Payment History > Cashless Accounting. Here you can then select the statement you wish to view. This will list the transactions that have been made by your child. For further information, you can select a transaction by clicking into this. If you see ‘meal’ here, this means the school tills aren’t sending ParentMail details of individual items that have been purchased on each transaction. If the school tills do provide this information, you will see details of what your child has purchased here.

On the Android App 

Open the ParentMail App, please click into Payments > Shop > Top Up > History. This will show you a list of all actions (top ups, refunds, meals taken) related to that balance. If you see ‘meal’ here, this means the school tills aren’t sending ParentMail details of the individual items that have been purchased on each transaction. If the school tills do provide this information, you will see details of what your child has purchased here.

On the iOS App

Open the ParentMail App, please click into Payments > History > Dinners > Select an account > Select a statement by month. This will show you a list of all actions (top ups, refunds, meals taken) related to that balance. If you see ‘meal’ here, this means the school tills aren’t sending ParentMail details of the individual items that have been purchased on each transaction. If the school tills do provide this information, you will see details of what your child has purchased here.